Friendship Springs Veterinary Care

7380 Spout Springs Road, Suite 160
Flowery Branch, GA 30542

(770)967-8387

www.friendshipspringsvet.com

10DLC Privacy Policy

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December 1, 2025

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Introduction

This Privacy Policy describes how Friendship Springs Veterinary Care collects, uses, and protects your personal information when you opt in to receive SMS messages from us via our 10-digit long code (10DLC) messaging program.

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Information We Collect

  • Mobile phone number

  • Name (if provided)

  • Any other information you provide when opting in.

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How We Use Your Information

To send you SMS messages related to appointment confirmations, appointment reminders, medical reminders (for example, for vaccines due), as well as real-time text messages, and to respond to your inquiries or requests.

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Data Sharing and Selling

We do not share, sell, or rent your mobile information with third parties or affiliates for marketing, promotional purposes, or newsletters. Your information will only be used for the purposes described in this policy.

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Opt-Out & Help

You can cancel the SMS service at any time. Just text "STOP" to the text number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again

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If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [Your Practice's support email address

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Message Frequency and Rates

Message frequency varies. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Carriers are not liable for delayed or undelivered messages

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Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.

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Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

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Friendship Springs Veterinary Care

7380 Spout Springs Road, Suite 160

Flowery Branch, GA 30542

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(770) 967-838

(770) 967-2267

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friends@friendshipspringsvet.com

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.